Support & Contact
We're here to help you get the most out of Tailored
Quick Help
Resume Upload Issues
Supported formats: PDF, DOCX, DOC, TXT. Maximum file size: 10MB.
Browser Extension
Available for Chrome, Firefox, and Edge. Import jobs with one click.
Session Duration
Sessions expire after 24 hours. Download your resumes before they expire.
Download Formats
Tailored resumes are available in DOCX format for easy editing.
Contact Us
Have questions, feedback, or need assistance? We'd love to hear from you.
General Support
For questions about using Tailored, technical issues, or feature requests.
support@tailored-resume.comPrivacy Inquiries
For questions about data privacy, GDPR requests, or our privacy practices.
privacy@tailored-resume.comFrequently Asked Questions
How does Tailored work?
Upload your resume, select a job posting (by searching, pasting, or using our browser extension), and we'll generate a tailored version of your resume optimized for that specific position.
Is my data secure?
Yes. All data is transmitted over HTTPS, and your session data is automatically deleted within 24 hours. We don't create permanent accounts or store your resume long-term. See our Privacy Policy for details.
What file formats are supported?
We accept PDF, DOCX, DOC, and TXT files up to 10MB. Tailored resumes are generated in DOCX format.
How do I install the browser extension?
The extension is available for Chrome, Firefox, and Edge. Visit the respective extension store, search for "Tailored - Job Import", and click Install. Then connect it to your active Tailored session.
Can I use Tailored for free?
Tailored offers a free tier with limited features. For unlimited tailored resumes and additional features, check out our premium options.
Response Time
We typically respond to support inquiries within 24-48 hours during business days.